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1. #Thinkvantage fingerprint software windows 10 not working serial#
2. #Thinkvantage fingerprint software windows 10 not working drivers#
3. #Thinkvantage fingerprint software windows 10 not working update#

The rootkit was embedded in the flash memory of a device’s Serial Peripheral Interface (SPI). Unified Extensible Firmware Interface (UEFI) rootkits like APT28 was the first UEFI rootkit found in the wild. Rootkits embedded in a device’s firmware can be more difficult to recover from and clean up. Rootkit-based malware has been around for years and recently infects the Windows 10 platform, with a major change: It uses a digitally signed driver to bypass Windows 10 protections. Rootkits and malware that hide in the partition table or uefi or msr will survive format and reinstall. Thanks to all those who helped for your time & support.

#Thinkvantage fingerprint software windows 10 not working update#

I still don't know what caused the error 31, & which particular update fixed the conflict, was it dell support software which was continuously on or windows, but I'm pretty sure its fixed. I believe the miracle was due to the windows update most probably, just for reference I was on windows 10v.1909 before and even now, the update was minor a fix perhaps. I have now upgraded my bios and the sensor still appears to work. I enabled Microphone for a skype call and just out of the blue the sensor error code 31 which I was checking for frequently, just disappeared. Then my antivirus software also found a simple malware, which shouldn't likely have any effect.

#Thinkvantage fingerprint software windows 10 not working drivers#

I then restarted the computer, the sensor was detected and appropriate drivers were automatically installed, didn't check for error at this time. Then I downgraded the bios using Dells Bios Tool, Meanwhile Microsoft or maybe Dell launched an un-logged/unscheduled automatic update and perhaps a possible patch for windows, I don't know if they did it or if it was windows on its own because it wasn't logged.

Then I uninstalled the sensor driver software and it was no longer detected aswell. I don't know what fixed it but I'll go on chronologically.įirst I downloaded a utility named UsbSafelyRemove and using this I stopped the power to the fingerprint sensor virtually without having to disconnect it, this removed it from devicemanager by preventing it from getting detected for current session. I did a couple of things with a guy from nearest dell partner who provided me free technical support at their center, He guided me a little and I did a few things on my own. Just wanted to update it got fixed, without re-intalling windows.